Services · Customer communication

Fast, personal contact, even when you are busy.

WhatsApp, email and smart automation that follow up with customers while you work.

Who it’s for

For businesses that get a lot of questions, bookings or orders and never want to miss a customer again, even outside opening hours.

What’s included

  • WhatsApp Business set-up: profile, catalogue, quick replies and automatic messages
  • WhatsApp broadcasts to customers who signed up for them
  • Email newsletters in your brand style, in Mailchimp, Brevo or Klaviyo
  • Automatic emails: welcome series, birthday offers, abandoned carts and win-back emails
  • Automatic replies to messages and comments on social media
  • An AI chat assistant on your website for FAQs and bookings

How it works

  1. Analysis We look at where customers drop off or wait long for an answer.
  2. Set-up We set up WhatsApp, email or automation, with messages in your tone.
  3. Test We test every step, so customers always get the right message.
  4. Improve We look at what works and adjust messages and flows.

Add-ons

  • Contact forms and a WhatsApp button on your website
  • Connecting an online booking system
  • Copy for your newsletters
  • Social media management

Frequently asked questions

Can I simply send WhatsApp messages to my customers?

Only to customers who gave permission. We help you ask for that permission properly.

Doesn’t automation feel impersonal?

Not when it is set up well. We write the messages in your tone and make sure a real person takes over where needed.

Which email tools do you work with?

The well-known ones, such as Mailchimp, Brevo and Klaviyo. If you already use one, we continue with it.

What can the AI chat assistant do?

It answers frequently asked questions, helps visitors book an appointment and passes tricky questions on to you.

Curious what this could do for your business?

Book a free 30-minute call. Together we’ll look at where you are now and what the best next step is.